How Whitelabel Platforms Provide a Competitive Advantage & Customer Service Benefits

Custom Branded Strata Communications Platform

Written by Connor Disselkoen

8 November 2020

Win & Retain More Business

Show your existing and potential customers why you are a market leader by providing a product that delivers genuine benefit in all areas of needed by your customers. 

Get Insight Into Your Client Engagement

Whitelabel Strata Engagement Platform

Through your ResVu ‘Directors Dashboard’ you can now see a complete array of your client’s analytics. Whether it be the number of respondents to a survey, the number of views on your latest communication piece or how many digitally recorded maintenance requests remain unactioned by your staff, ResVu has a continuously growing data set for your business to use for better decision making.

Committee Management Hub

Use ResVu’s ‘CommitteeHub’ to better engage with your Management Committees, all whilst making more decision, faster and with a full record library for future reference. Whether your committee wants to make a decision, approve invoices or review maintenance requests, you can now offer it all.

Proactive Communication

The team have made the transition into having our very own app a breeze, making communicating with our purchasers simple and efficient while still using our own branding.

Megan Williams – Cedar Woods

Use ResVu’s communication tools to attend to both proactive and reactive situations as they arise. Whether it be a scheduled or unplanned SMS, Email, Push Notification or all three, ResVu provides the ultimate communication tool to enhance your customer service. 

Digital Maintenance Reports

Keep a far better track of common property maintenance items, and heavily reduce the back and forward correspondence, all whilst providing a better customer experience. Apply status updates and report on maintenance requests at any time.

Builders Defect Management

Improve the customer experience for your Developer & Builder network by assisting with the automation of defect reports in new builds. Channel all reports direct to the builder and hold onto the data for future reference when assisting your clients.

Decrease Customer Service Costs

Recognise a significant decrease in phone calls, email and meeting enquiries purely through better and more consistent engagement with a higher volume of customers at any point in time. Say goodbye to postal communication for non-legislated items.

Connect Trusted Trades & Suppliers

Use ResVu’s ‘CommunitiLocal’ platform to connect your trusted trades & suppliers directly with your clients, tenants and real estate agents. Your most trusted suppliers are now able to be booked directly through your custom branded client app.

You May Also Like…

Subscribe To Our Newsletter

Join our mailing list to receive the latest tips about connecting your community and news from the team. 

You have Successfully Subscribed!