by Tom Welsby | Jan 13, 2021 | Blog
We explore the highlighted need for a resident service delivery platform and what this looks like for strata companies moving forward. What impact has a pandemic had on customer service delivery? As with most industries and sectors, the recent events of 2020, in...
by Tom Welsby | Aug 26, 2020 | Blog
The Strata world has embraced an increase in competition as a result of the growing development sector, however, the ability to provide stand-out competitive advantages to win this business has remained stagnant, and we have all seen the price war that’s resulted....
![6 Ways to Engage Your Residential Community [+ Examples]](https://www.resvu.com.au/wp-content/uploads/2020/08/samantha-gades-fIHozNWfcvs-unsplash-1080x675.jpg)
by Tom Welsby | Aug 26, 2020 | Blog
For strata and facilities management companies, the benefits of successful customer engagement are enormous—yet maintaining consistency and a level of automation as your businesses grows can be difficult. Customer experiences in residential communities are enhanced...
by Tom Welsby | Jul 31, 2020 | Blog
Begin engagement before they arrive Potential students can (and should) become a part of your community before they even sign a single document. By doing so, you’ll be making your development or site even more appealing, increasing the value perceived and received by...
by Connor Disselkoen | Jul 31, 2020 | Blog
Savvy strata and facilities management companies are winning the battle for a competitive advantage by providing quality customer service through proactive communication with residents. While competitive tension has continued to increase, the ability to provide...
by Tom Welsby | Jul 31, 2020 | Blog
A sure-fire way to future-proof a masterplanned project is by fostering a community within it—and key to this is successful resident and community engagement. Adopting a proactive approach to communicating with portfolio stakeholders—be they tenants, owner-occupiers,...
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