News & Resources

Blog Posts

The transition to digital customer service

We explore the highlighted need for a resident service delivery platform and what this looks like for strata companies moving forward. What impact has a pandemic had on customer service delivery? As with most industries and sectors, the recent events of 2020, in...

The Ultimate Competitive Advantage Guide for Strata Managers

The Strata world has embraced an increase in competition as a result of the growing development sector, however, the ability to provide stand-out competitive advantages to win this business has remained stagnant, and we have all seen the price war that’s resulted....

6 Ways to Engage Your Residential Community [+ Examples]

For strata and facilities management companies, the benefits of successful customer engagement are enormous—yet maintaining consistency and a level of automation as your businesses grows can be difficult. Customer experiences in residential communities are enhanced...

5 Crucial Tips for Building a Student Accomodation Community

Begin engagement before they arrive Potential students can (and should) become a part of your community before they even sign a single document. By doing so, you’ll be making your development or site even more appealing, increasing the value perceived and received by...

How Strata Managers are Winning More Clients with Software

Savvy strata and facilities management companies are winning the battle for a competitive advantage by providing quality customer service through proactive communication with residents. While competitive tension has continued to increase, the ability to provide...

The Keys to a Successful Masterplan Development

A sure-fire way to future-proof a masterplanned project is by fostering a community within it—and key to this is successful resident and community engagement. Adopting a proactive approach to communicating with portfolio stakeholders—be they tenants, owner-occupiers,...

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News & Updates

October Updates

Major Feature Releases Account Integrations We're excited to announce our integration with both StrataMax and PropertyIQ strata trust accounting systems. By partnering with these industry leaders, we can provide our whitelable customers with even more power to...

Tom Welsby Wins First National Real Estate Innovation Award

Congratulations to Tom Welsby winner of the First National Real Estate Innovation Award The award celebrates young people who have demonstrated innovation in entrepreneurial thinking; in the workplace; through development of services and products with leading...

September Updates

A big focus this past month has been developing global management solutions for our whitelabel clients, as well as improving the user experience for all admins . Let's have a look at the new features and changes released this month. New Features Global Management You...

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Case Studies

How Whitelabel Platforms Provide a Competitive Advantage & Customer Service Benefits

Win & Retain More Business Show your existing and potential customers why you are a market leader by providing a product that delivers genuine benefit in all areas of needed by your customers. Get Insight Into Your Client Engagement Through your ResVu...

Ensuring a Successful Site Roll-out (with real data)

As the owner of a strata company, the ResVu Platform allows you to see the difference between the engagement of your managers and how this affects the site your business is responsible for. In this case study, we compare two real-life sites and see how their admin...

Retirement living in the future: less care homes, more integrated community living

At a time when people living in aged care are being ravaged by a brutal combination of COVID-19 and neglect, an architect who’s designed thousands of units for the elderly in the past has come up with what he believes is the perfect housing plan. Too often, he says,...